Shipping policy

  • HK Liquor Store Co. Limited ships merchandise to locations within Hong Kong but not include: Restricted Areas, Outlying Islands (see list below for details), non-permanent address, hotel guest rooms, ports, marina and warehouses, at premises above 4th floor of a building which cannot be accessed by elevator for delivery of 2 cases or more, and OTHER INTERNATIONAL LOCATIONS. Delivery fee of HKD $120 will apply for orders under HKD $1000, otherwise delivery fee is included.

    Restricted Areas and Outlying Islands includes:

    SHA TAU KOK TA KWU LING MAN KAM TO MAI PO
    LOK MA CHAU CLOSED AREA LO WU PO TOI
    TUNG LUNG CHAU GRASS ISLAND CROOKED ISLAND (KAT O) TUNG PING CHAU
    MUI WO LAMMA ISLAND PENG CHAU CHEUNG CHAU
    TAI O LANTAU ISLAND

     

  • All goods will be shipped within 3-4 working days upon payment confirmation. Slight delay may occur during Typhoon Signal No. 8 or above, Black Rainstorm warning or above, or due to delivery schedule of the courier company we employ. All expected delivery dates and time are estimated only. We will not be liable for any loss or compensation you may incur as a result of late delivery.


  • You must receive your order on the appointed delivery date or give us at least 48 hours’ prior notice to reschedule another delivery. Otherwise, we reserve our right to charge you: (a) all our costs including storage and insurance; and (b) HK$200 as administration fee for each subsequent delivery. If you fail to receive your order upon our first delivery, or if you have given us an inaccurate delivery address, we reserve the right to charge you additional fee for all subsequent deliveries.